EZ Does It Exterior Cleaning Terms of Use

Please read these Terms of Use ("Terms") carefully before using the website located at https://ezdoesitexteriorcleaning.com/ (the "Site"), operated by EZ Does It Exterior Cleaning LLC ("EZ Does It Exterior Cleaning LLC," "EZ Does It," "we," "us," or "our"). By accessing or using the Site, requesting a quote, or providing your contact information to us, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Acceptance of Terms

By using this Site, you confirm that you are at least 18 years of age, or that you are using the Site under the supervision of a parent or legal guardian. Your continued use of the Site constitutes acceptance of these Terms and any future updates to them.

2. Description of Services

EZ Does It Exterior Cleaning provides residential gutter cleaning, gutter guard service, house washing, roof soft washing, concrete cleaning, and related exterior cleaning services at customer properties in and around Durham, NC. The Site provides information about our services, allows prospective customers to request a complimentary quote, and allows current customers to communicate with us.

3. Use of the Website

You agree to use the Site only for lawful purposes. You agree not to:

• Use the Site in any way that could damage, disable, or impair its operation.
• Attempt to gain unauthorized access to any part of the Site, other accounts, or related systems.
• Use automated means (bots, scrapers, or similar tools) to access or collect data from the Site without our prior written consent.
• Submit false or misleading information through any form on the Site.

4. SMS Terms of Service

This section governs your participation in the EZ Does It Exterior Cleaning text messaging program ("SMS Program") and applies whenever you provide your mobile number to us, whether through the Site, over the phone, or in person.

Program description. The SMS Program is used to send quote follow-ups, appointment confirmations and reminders, service updates and visit reports, seasonal cleaning reminders, and occasional promotional offers or referral incentives.

Opt-in. You opt in to the SMS Program by submitting your mobile number through a Site form, providing verbal consent during a phone call with us, or providing your number in person when scheduling or receiving service. By opting in, you consent to receive automated and non-automated text messages from EZ Does It Exterior Cleaning at the number provided.

Message frequency. Message frequency varies based on your activity with us and is not fixed. You may receive more messages around active scheduling periods and fewer during others.

Message and data rates. Message and data rates may apply, depending on your mobile carrier and plan. EZ Does It Exterior Cleaning is not responsible for any charges billed by your carrier.

Opt-out. You may opt out of the SMS Program at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed, and no further messages will be sent unless you opt in again.

Help. Reply HELP to any message for assistance, or contact us at the phone number or email listed below.

Carrier liability. Carriers are not liable for delayed or undelivered messages.

No shared consent. No mobile information, including SMS opt-in data or consent, will be shared with any third parties or affiliates for marketing or promotional purposes.

Not a condition of purchase. Consenting to receive text messages is not a condition of purchasing any goods or services from EZ Does It Exterior Cleaning.

For more detail on how we handle your information generally, see our Privacy Policy.

5. Property and Service Disclaimer

Exterior cleaning services involve work on ladders, roofs, and around your property, which carries inherent risk. EZ Does It Exterior Cleaning is not a roofing contractor, gutter installer, or home inspector, and nothing on the Site, in our visit reports, or in photos we provide is intended as a professional inspection or a guarantee of the condition of your roof, gutters, or home. Pre-existing conditions, such as loose or damaged gutters, worn or brittle roofing materials, deteriorated fascia, or failing seals, may become apparent during or after service. By scheduling our services, you acknowledge these risks and agree that EZ Does It Exterior Cleaning, its owners, and staff are not liable for damage arising from pre-existing conditions, except to the extent caused by our gross negligence or willful misconduct.

6. Intellectual Property

All content on the Site, including text, graphics, logos, images, and the overall look and feel, is the property of EZ Does It Exterior Cleaning or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any Site content without our prior written permission.

7. Third-Party Links

The Site may contain links to third-party websites for your convenience. We do not control and are not responsible for the content, privacy practices, or terms of any third-party site.

8. Limitation of Liability

To the fullest extent permitted by law, EZ Does It Exterior Cleaning shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or our services. The Site and its content are provided "as is" without warranties of any kind, express or implied.

9. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Site will be resolved in the state or federal courts located in North Carolina.

10. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

11. Contact Information

If you have any questions about these Terms, you can contact us at: